Frequently asked questions
What happens at my first consultation?
At your first appointment, your practitioner will take the time to understand your concerns including your symptoms, medical history, lifestyle, and goals.
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A physical assessment will then be completed, looking at your posture, movement, mobility, and muscle function, as well as identifying any areas of discomfort.
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From there, we’ll explain our findings, provide hands-on treatment where appropriate, and create a personalised plan.
What is osteopathy?
Osteopathy is a hands-on approach that focuses on how your muscles, joints, nerves, and body systems work together.
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Your osteopath will take a holistic approach, assessing not just the area of pain but also related parts of the body.
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Following your assessment, treatment may begin, including techniques such as massage, stretching, and joint mobilisation.
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Do I need a referral from a doctor?
No referral is needed to see an osteopath, myotherapist, remedial massage therapist, or for Clinical Pilates. You can book directly online or get in touch with our team to arrange your first appointment.
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What do I need to bring to my appointment?
If you have any existing X-rays, scans, or reports related to your condition, please bring them to your first appointment.
What should I wear?
Wear comfortable clothing that allows you to move freely, as your practitioner may need to assess your posture, movement, and flexibility. Activewear, a t-shirt with shorts or leggings is ideal.​​
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Can I claim my appointment on Medicare or private health?
Private health and Medicare rebates can be claimed on the day of your appointment.​ We accept patients with Medicare Care Plans, DVA, TAC, WorkCover, Aged Care Packages, and NDIS. ​
How long will my appointment take?
Appointment times vary depending on whether you are a new or existing patient and the service booked. Our online booking system lists all appointment types and estimated durations.
Do I have to remove my clothes?
Your practitioner may ask if you’re comfortable removing a layer of clothing so they can properly assess muscle or joint function and provide hands-on treatment. If this is required, a gown or towel will be provided for your privacy. Your comfort is always the number one priority. You can decline or ask questions at any time.
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What qualifications does my osteopath have?
Osteopaths in Australia complete a 4–5 year university degree and must be registered with the Australian Health Practitioner Regulation Agency (AHPRA). They also undertake annual professional development to maintain their skills.
How is an Osteopath different from a Chiropractor or Physiotherapist?
Osteopaths, chiropractors, and physiotherapists all aim to reduce pain and improve movement using hands-on techniques.
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What sets osteopathy apart is its holistic approach. Your osteopath looks at how different parts and systems of the body work together, not just the area where you feel pain.
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